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FAQ

What is SUSO?

SUSO - Summer Solstice Skate Co. formerly known as Retro Rolla, specializes in hourly roller skate rentals in unique outdoor spaces. 

 

When is SUSO open?

SUSO is a seasonal company operating from approximately May - September. Sign up for our Newsletter for updates. 

Where is SUSO located?

SUSO is returning to the The Bentway, located under the Gardiner Expressway at 250 Fort York Blvd, Toronto, ON, Canada.

SUSO is also located on the rooftop of the parkade (P4) at CF Shops at Don Mills, 1090 Don Mills Rd., Toronto, ON, Canada.

How much does it cost to rent roller skates?

  • 1 hour roller skate rental: $18

  • Each additional hour: $10

  • Helmet: $3

  • Protective Pads (knee/elbow): $3.00

  • Wrist Guards: Free

Is there a minimum age requirement?

Yes, you need to be 18 years or older. This is based on our insurance and liability. 

Do I need a reservation?

Yes, online bookings are required to guarantee your size availability and also due to a limited capacity. Bookings can be made here. Please ensure you sign the digital waiver prior to arriving. 

What happens if I need to cancel my reservation?

All payments are non-refundable. Should your original reservation need to be rescheduled, you must reschedule your booking 12+ hours in advance. There will be a link in your confirmation email that you can use to rebook yourself to another available time and date that works better for you. (Think of your skate session like a booked fitness class).  

What do I need to know before skating?

  • For rentals, socks must be worn for hygiene purposes. NO SOCKS, NO SKATE. 

  • Bring ID to verify your identity. We accept valid drivers license, passport, Health Card or any government issued ID with a picture. Sorry we do not accept Student ID’s

  • Pack light and keep your belongings on you at all times. Lockers are unavailable. SUSO does not take responsibility for lost or stolen items.

  • Arrive 15-20 minutes early to check-in and collect roller skates. Spots will be considered no-shows 10 minutes after their time slot has begun. 

Can I rent roller skates, helmet and protective gear?

Absolutely! We rent skates by the hour with complimentary wrist guards. You can add knee pads, elbow pads and helmets for an extra fee. 

What size roller skates are available?

SUSO will have a limited quantity of sizes available, ranging from Women's sizes 6-13 // Men's sizes 5-12 (US sizing). 
 

I don’t see my size, what should I do?

Skates fit true to size. If you don’t see your size try going up a size and wearing slightly thicker socks. Better to have a little extra room, than not enough. Keep in mind feet swell in the heat too! 

 

Can I bring my own skates?

Yes! The Bentway is public city space, you are free to skate at anytime. Our rooftop skate trail at CF Shops at Don Mills requires you book admission online prior to arriving, as we have limited capacity to prevent overcrowding. 

 

We’re all about creating an inclusive skate community for all. Please make sure your skates are in good working condition. We recommend wearing or renting protective gear to ensure the safety of all skaters. 

What if it rains?

This is location dependent.

 

At The Bentway SUSO is open rain or shine! The skate trail is covered by the Gardner Expressway and remains dry.  Due to safety precautions, our team will contact you if we are unable to open due to extreme weather conditions.

 

Our rooftop skate trail at CF Shops at Don Mills will not be open in heavy rain. We will notify you of any closure due to weather, and we’ll be happy to work with you to reschedule your skate to another time.

What safety protocols are in place?

Our number one goal is to ensure the safety of all our skaters.

There are inherent risks in skating at any time/place and you are required to sign a waiver before renting skates from SUSO. 

Groups will be required to maintain distance from each other. Anyone who chooses to not comply with safe skating will be asked to leave the premises. 

 

  • Outdoor skate rental capacity is capped at a maximum of 25 skate renters to ensure physical distancing requirements are met.

  • Everyone is required to stand 6 feet apart in line while waiting to check-in and receive skates.

  • Disinfecting skates and all safety equipment between uses.

  • Disinfecting high traffic hard surfaces regularly.

  • Staff will be wearing masks by choice or based on government regulations when social distancing cannot be maintained.

  • Providing hand sanitizer at skate pick-up location

 

For more information on our health & safety protocols read here. 

Do I have to wear a mask?

We suggest wearing mask/face covering while waiting in line to pick up roller skates and in any indoor public spaces. Subject to change based on government regulations.

 

Is there parking available?

For our location at The Bentway:

Limited paid parking is available at 800 Fleet Street.

Metered parking; $1.00 per half hour.

 

 

For our location at CF Shops at Don Mills:

FREE Parking is available in CF Shops at Don Mills 4 level parking garage accessible via Marie Labatte Road and The Donway West entrance, or via Leadley Lane and the Lawrence Avenue East entrance.

 

PRO TIP: Follow the blue 'P' parking signs with arrows pointing to the Parkade Entrance. SUSO Skate Co. is located on the rooftop of the Parkade (P4), you can take the stairs or elevator to the roof. 

Are there washroom facilities onsite?

The Bentway's washroom facilities will be open Wednesday - Sunday, 1 pm to 8 pm. 

CF Shops at Don Mills has washroom facilities located on the ground level (they are across from the elevators that lead up to the rooftop of the parkade). We recommend using them before coming up! 

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